Using Data to Improve
Part 4 of Quality is a Journey to Excellence seminar by William G. Hunter
Links to related content
- If you don't use data then decisions often are just made based on the opinion of the highest ranked person in the room
- 94% Belongs to the System
- Create a System That Lets People Take Pride in Their Work
- Peter Scholtes on Teams and Viewing the Organization as a System
- Leadership While Viewing the Organization as a System
- Data Can’t Lie - people can be mislead if they misunderstand the data (including if someone intentionally seeks to mislead them)
- If Japan Can, Why Cant We?